Frequently Asked Questions

What are the Meal Plan offerings?

Please visit our Meal Plans overview page for all information on our available options.

What is the difference between Dining Dollars and Campus Cash?

Dining Dollars are affiliated with GW Dining Meal Plans and are stored money (ie: 1 Dining Dollar is $1 cash dollar) on your GWorld card. Dining Dollars can be used to purchase food at participating GWorld Dining Partners both on- and off-campus. Dining Dollars cannot be used for any other retail or service purchases.

Campus Cash is dual purpose. Money is loaded onto a student's GWorld card as Campus Cash to use at laundry machines, printing kiosks, and more. Anyone with a GWorld card can load money in the form of Campus Cash and use their GWorld card as a form of payment at any of the listed GWorld Dining Partners and Retail Store Partners.

How can I add more Dining Dollars to my Meal Plan? How can I manage my Dining Dollars balance?

Use the GET App to add additional funds and manage your GWorld Dining Dollars account.

Here is how to get started:

Once downloaded, select George Washington University as your institution.

Enter your username (i.e. your GW email), create a password and a custom 4-digit pin that will be  used within the app.

Once in the app, you can check your balance on a daily, weekly or monthly basis. You can also use the app to add more Dining Dollars to your account anytime you want.

Where can I eat on-campus using my Meal Plan?

On-campus, we have three all-you-care-to-eat dining facilities, as well as many other quick-service locations and markets.

Check out the full list of on-campus dining locations.

Where can I eat off-campus using my Meal Plan?

Off-campus, you can eat at one of our nearby GW Dining Partners.

Check out the full list of GW Dining Partners.

What is a Meal Deal?

Meal Deals are pre-set combos which typically include one entree, side, and drink. Students can only utilize a Meal Swipe at our on-campus quick-service locations when purchasing a complete Meal Deal. If students purchase items which are not included in a Meal Deal or do not purchase a complete Meal Deal, only Dining Dollars, debit/credit, and cash will be accepted for payment.

I have a food allergy and/or special dietary need. What are my options?

Self-Identification

All GW Dining staff are trained by the GW Dietitian to ensure students feel comfortable sharing their dietary needs for specific accommodations in the GW dining halls. Our management, culinary staff, and allergen handling associates complete a FARE-Certified food allergen training, along with additional food allergy training specifically for cross-contamination and meal preparation.

Students with allergies and/or celiac-related issues are encouraged to reach out to our campus Dietitian, who is available for one-on-one appointments.

Avoiding Contact

If you have a food allergy or intolerance and you're dining in any of our on-campus dining halls, be sure to take the following precautions if you are worried about cross-contact. Ask the GW dining associate handling your food to:

  • Wash their hands and change their gloves.
  • Use a designated utensil for your meal.
  • Serve your menu items from the back of the house that have yet come in contact with the serving bar.

We have an open policy with our recipes and encourage students to request to view all product labels that are used within our recipes.

Be sure to review the allergen and ingredient information online before dining to ensure your safety and satisfaction.

Read More

To learn more, please review our Dietary Support page

What are OZZI containers? How do I use them?

OZZI containers are the reusable to-go option at all-you-care-to-eat dining halls. You will pay a $5 deposit to the GW Dining office to receive a token, acquire a to-go box in exchange for your token at the dining hall front cash register, and simply fill the container with food from the line. Then when you are finished, you can bring the used container back, dispense it into one of the OZZI receptacle bins and get a token in return to start the cycle all over again.

GW Dining staff will take care of cleaning the used containers to ensure they are ready for the next guest.

What happens to my $5 deposit to get an OZZI token?

To get started with the OZZI program, you will pay a $5 deposit to receive a token, receive a to-go box in exchange for your token at the front cash register, and simply fill the container with food from the line. This deposit can be paid using Dining Dollars or Campus Cash. Then when you are finished, you can bring the soiled container back, dispense it into one of the OZZI receptacle bins and get a token in return to start the cycle all over again.

If you return your token to the GW Dining office, you will receive a refund of $5 Dining Dollars or Campus Cash to your account. Essentially, it would be as if you paid $0 to be a part of the program. However, if you lose your token or reusable container, you will be required to place another $5 dining dollar deposit in order to get a new token to be re-entered into the cycle.

 

Don't See Your Question Here?

Our dining team can be contacted directly at [email protected].

Feel free to send us an email with any additional questions you may have.